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Panel Clinic Johor Bahru — 31 Panels Accepted

Klinik Muhibbah is a registered panel clinic accepting 31 panels including Etiqa, Mednefits and IHP (Singapore/Malaysia) plus PMCare, Health Connect, eBen Assist and corporate programmes. Cashless claims for covered outpatient visits during opening hours.

How to claim above the fold: bring MyKad + panel card/digital pass → reception verifies → see the doctor → sign claim form → pay only uncovered items. Confirm visit type at the counter — we do not invent coverage tables online.

Walk-in welcome | Mon–Thu & Sat: 9 AM – 9 PM | Fri: 9 AM – 3 PM, Sun: 9 AM – 1 PM · Not 24 hours

Our Insurance Panels

MAY BANK (ETIQA)

Insurance

One of Malaysia's largest insurance providers. ETIQA panel coverage is commonly provided by employers in Johor Bahru through Maybank Group.

How to claim: Present your ETIQA member card at reception. Cashless claims processed on the spot for covered services.

eBen Assist

Corporate Benefits

Employee benefits management platform providing managed care and panel clinic services for corporate clients across Malaysia.

How to claim: Show your eBen Assist employee card or digital pass. Claims are verified electronically in real time.

HEALTH CONNECT

TPA

Third-party administrator (TPA) managing healthcare benefits for companies in Johor and across Malaysia.

How to claim: Bring your Health Connect card and employee ID. Pre-authorisation may be required for certain procedures.

TERRAGON ENGINEERING

Corporate Panel

Corporate panel arrangement with Terragon Engineering for employee healthcare services in the Pasir Gudang industrial area.

How to claim: Present employee ID and Terragon authorisation letter. All standard GP services are covered.

TORISHIMA

Corporate Panel

Panel clinic arrangement with Torishima Engineering for their employees working in the Pasir Gudang and Masai industrial zones.

How to claim: Present Torishima employee ID. Standard outpatient treatment and basic investigations are covered.

MADANI

Government Programme

Government-linked healthcare programme providing subsidised medical care for eligible Malaysian citizens.

How to claim: Bring your MyKad and MADANI eligibility card. Verification is done during registration.

MEDNEFITS

Digital Benefits

Leading digital employee benefits platform in Southeast Asia. Widely used by SMEs and startups for outpatient medical benefits.

How to claim: Open the Mednefits app and show your digital pass at reception. Claims are processed instantly via the app.

IHP Singapore

Cross-Border Insurance

Integrated Health Plans (IHP) from Singapore providing cross-border healthcare coverage for Singaporean employees working in or visiting Johor Bahru.

How to claim: Present your IHP member card and passport/MyKad. Pre-authorisation may be required for non-emergency visits.

How Cashless Panel Claims Work

1

Show Your Card

Present your insurance or panel card at our reception counter

2

Verification

Our staff verifies your coverage electronically in real time

3

See the Doctor

Receive treatment — same quality care as all patients

4

Sign & Go

Sign the claim form. Pay only uncovered items, if any

All 31 panels accepted at Klinik Muhibbah

Named list matches our homepage. Always bring your card and confirm eligibility for the visit type — we do not invent coverage tables online. Featured claim guides: Etiqa, Mednefits, Health Connect, IHP.

Grand Far East HotelIHP SingaporeIHP MalaysiaKeck Seng P.O. EstateKeck Seng RefineryCompumedHealth ConnectHealth MetricsMHC Asia GroupMadaniMarushin Canneries Sdn BhdMednefitsEtiqaR2R DiversifiedRed AlertSupervitaminsShrimathSymphonicSM SealandTimes CeramicaTerragon EngineeringKPS PetroleumOsman KadeerPeka B40SehatiP.K FertilizersEben AssistPM CarePantech Corporation Sdn BhdPantech Stainless Steel Sdn BhdRM Leopad Engineering Sdn Bhd

Employers in Johor Bahru East

Need panel outpatient care plus OHD(NIOSH) medicals, FOMEMA or group factory bookings? Call +60 7-251 1162 or WhatsApp +60 17-500 7205. Hours until 9PM most evenings help shift crews — not 24 hours.

NAP: No. 62, Jalan Kiambang, Taman Bunga Raya, 81700 Masai

Documents Required for Panel Claims

✓
Insurance/Panel Member Card

Physical card or digital pass (e.g., Mednefits app)

✓
MyKad or Passport

For identity verification

✓
Employee ID

Required for corporate panels (Terragon, Torishima)

✓
Pre-Authorisation Letter

If required by your insurer for specific procedures

✓
Previous Medical Records

If this is a follow-up visit for an ongoing condition

Frequently Asked Questions

Which insurance panels does Klinik Muhibbah accept?▼
Klinik Muhibbah accepts 31 panels, including Etiqa, Mednefits, PMCare, Health Connect, eBen Assist, Madani, Terragon and IHP Singapore/Malaysia. Bring your panel card; we process cashless claims during opening hours. Full list is on the homepage.
How do cashless claims work at Klinik Muhibbah?▼
Simply present your insurance/panel card at our reception during registration. Our staff will verify your coverage electronically. If you are eligible, you will only need to pay any excess or non-covered items. No upfront payment is required for covered services.
What if my insurance is not on the panel list?▼
If your insurance provider is not on our panel list, you can still visit us and pay out of pocket. We will provide you with a detailed receipt and medical report that you can submit to your insurer for reimbursement.
Do panel patients get the same services as cash patients?▼
Yes, panel patients receive exactly the same quality of care and range of services as cash-paying patients. There is no difference in treatment or priority. All services depend on your coverage limits set by your employer or insurer.
Can I use my company panel for blood tests and health screening?▼
Coverage for blood tests and health screening depends on your specific plan. Most corporate panels cover basic blood tests during consultation. Health screening packages may require pre-approval. Our staff can check your coverage at the clinic.
Does MEDNEFITS work at Klinik Muhibbah?▼
Yes, Klinik Muhibbah is a registered Mednefits partner clinic. Employees with Mednefits benefits can use the app for cashless claims. Simply open the Mednefits app and present your digital pass at reception.
Do you accept Etiqa / Maybank panel in Johor Bahru?▼
Yes — Etiqa (Maybank) is among our 31 panels. Bring your member card or digital pass and confirm the visit type at reception. Details: /p/etiqa-panel.
Can employers send factory batches on panel + OHD?▼
Illness visits may use outpatient panel cards; occupational medicals are often billed to the company separately. Call +60 7-251 1162 for corporate arrangements — see /panel/corporate-pasir-gudang-factories and /services/occupational-health-ohd-johor.
What about IHP Singapore cross-border cover?▼
IHP Singapore/Malaysia pathways are accepted among our panels when your membership applies. Bring card and ID; pre-authorisation may be required for some visits. See /panel/ihp-singapore-johor.

Have Insurance? Walk In for Cashless Treatment

No. 62, Jalan Kiambang, Taman Bunga Raya, 81700 Masai, Johor

Mon–Thu & Sat: 9AM–9PM | Fri: 9AM–3PM | Sun: 9AM–1PM | 31 Panels Accepted